TERMS & CONDITIONS
1. Introduction
Welcome to ORANGE BAGS. These Terms and Conditions govern your use of the ORANGE BAGS website (“Site”) and your purchase of products from ORANGE BAGS. By accessing or using the Site and placing an order, you agree to be bound by these Terms and Conditions.
2. Business Information
ORANGE BAGS is a business of Jain Bags LLP, located at 319, Bhisham Complex, Opp. N.C. Bodiwala College, Kalupur Tankshal, Ahmedabad – 380001, Gujarat, India. Contact details: orangebags.co@gmail.com or +91 9558539156. These details are displayed in accordance with applicable regulatory requirements.
3. Eligibility to Use the Site
You must be at least 18 years old and capable of forming a legally binding contract to use this Site. By placing an order, you represent that you meet these eligibility requirements.
4. Order Acceptance and Pricing
All orders placed on the Site are subject to acceptance and availability. Prices displayed are inclusive of applicable taxes unless otherwise stated. ORANGE BAGS reserves the right to change prices at any time.
5. Products
Descriptions of products on the Site are for general information only and do not form part of a contract. While we try to display colours and images accurately, actual product colours may vary due to device and screen settings.
6. Payments
Payments must be made at the time of order through the payment options provided on the Site. ORANGE BAGS uses trusted payment partners to process online payments securely.
7. Shipping, Delivery and Returns
Your purchase is subject to our Shipping Policy and Return & Refund Policy, which are incorporated by reference into these Terms and Conditions. Please review those policies carefully as they form part of this agreement. These policies explain order processing, delivery timelines, return eligibility, exchanges, and refunds.
8. Cancellation
Cancellation of orders is subject to our Cancellation Policy, which is incorporated by reference into these Terms and Conditions. Cancellation requests must be made before the order is shipped. Once shipped, orders cannot be cancelled but can be returned in accordance with the Return & Refund Policy.
9. User Conduct
When using the Site, you agree not to: (a) use the Site for unlawful purposes; (b) violate the rights of others; (c) attempt to access secured parts of the Site without authorization; (d) upload or transmit harmful code.
10. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of ORANGE BAGS or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or modify content from this Site without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by law, ORANGE BAGS is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or any products purchased from the Site.
12. Grievance Redressal
In compliance with the Consumer Protection (E-Commerce) Rules, 2020, ORANGE BAGS has appointed a grievance officer to address consumer complaints. All consumer complaints shall be acknowledged within forty-eight hours and addressed in accordance with applicable regulations. Contact grievance officer at orangebags.co@gmail.com or +91 9558539156.
13. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
14. Modifications
ORANGE BAGS reserves the right to update or change these Terms and Conditions at any time without notice. Updated terms will be posted on the Site, and your continued use of the Site constitutes your acceptance of the updated terms.
15. Severability
If any provision of these Terms and Conditions is held invalid or unenforceable, the remaining provisions will continue in full force and effect.
16. Contact Information
For questions about these Terms and Conditions, please contact us at orangebags.co@gmail.com or +91 9558539156.